Understanding how your AI voice agents perform is crucial for optimization and business decision-making. Today, we're launching our completely redesigned analytics dashboard with powerful new features.
What's New
Real-Time Metrics
Watch your operations in real-time:
Conversation Intelligence
AI-powered insights into every call:
Custom Dashboards
Build views tailored to your needs:
Key Features
Performance Overview
At-a-glance view of critical metrics:
Trend Analysis
Understand patterns over time:
Agent Performance
Compare and optimize:
Conversation Explorer
Deep dive into individual calls:
Reporting Features
Scheduled Reports
Automate your reporting:
Ad-Hoc Analysis
Answer questions on demand:
API Access
For advanced users:
Getting Started
The new analytics dashboard is available now for all customers:
Pro tip: Use the "Insights" tab to see AI-generated recommendations for improving your agent performance.
We'd love your feedback on the new analytics experience. Reach out to your account manager or our support team with questions or suggestions.