Product Updates

New: Multi-Language Support for Voice Agents

Expand your global reach with our latest update. Now supporting 25+ languages with native-level pronunciation and cultural context awareness.

Carlos Rodriguez

International Product Lead

Nov 10, 2025
3 min read
New: Multi-Language Support for Voice Agents

We're excited to announce the global expansion of Onvea with comprehensive multi-language support. Your AI voice agents can now communicate fluently in over 25 languages, opening new markets and serving diverse customer bases.

Supported Languages

Our multi-language update includes:

Tier 1 (Full Support)

  • English (US, UK, Australian)
  • Spanish (Spain, Latin America)
  • French (France, Canada)
  • German
  • Portuguese (Brazil, Portugal)
  • Japanese
  • Mandarin Chinese
  • Korean
  • Tier 2 (Enhanced Support)

  • Italian
  • Dutch
  • Polish
  • Russian
  • Arabic
  • Hindi
  • Thai
  • Vietnamese
  • Turkish
  • Tier 3 (Basic Support)

  • Swedish
  • Norwegian
  • Danish
  • Finnish
  • Greek
  • Czech
  • Romanian
  • Indonesian
  • Key Features

    Native-Level Pronunciation

    Our voice synthesis technology produces natural-sounding speech with proper accents, intonation, and rhythm for each language. Callers won't feel like they're talking to a machine.

    Cultural Context Awareness

    Language is more than words—it's cultural. Our agents understand:

  • Formal vs. informal address conventions
  • Cultural sensitivities and taboos
  • Regional variations and dialects
  • Date, time, and number formats
  • Automatic Language Detection

    Agents can automatically detect the caller's language within the first few seconds and seamlessly switch to that language for the remainder of the conversation.

    Real-Time Translation

    For businesses needing human oversight, our platform provides real-time transcription and translation, allowing supervisors to monitor calls in any language.

    Implementation

    Setting up multi-language support is straightforward:

  • **Enable Languages**: Select which languages to support in your agent settings
  • **Customize Prompts**: Provide prompts in each supported language or use our auto-translation feature
  • **Set Routing Rules**: Define language-based routing preferences
  • **Test Thoroughly**: Use our testing tools to verify performance in each language
  • Use Cases

    Global Customer Support

    Serve customers in their preferred language across all time zones without maintaining separate teams for each region.

    Multilingual Markets

    In regions with multiple official languages, offer seamless support in all local languages from a single agent.

    International Expansion

    Enter new markets with instant language support, reducing the barrier to global growth.

    Pricing

    Multi-language support is included in our Enterprise plan at no additional cost. For Starter and Growth plans, it's available as an add-on:

  • 5 languages: +$199/month
  • 15 languages: +$399/month
  • All languages: +$599/month
  • Getting Started

    Multi-language support is available now. To get started:

  • Review our language-specific best practices guide
  • Prepare your prompts for translation
  • Enable desired languages in your dashboard
  • Test with native speakers before going live
  • For questions about multi-language implementation, contact our support team or schedule a consultation with our international deployment specialists.

      Cookie Preferences

      We use cookies to enhance your browsing experience and analyze site traffic. Learn more